AI-driven change management: A secondary research on overcoming employee resistance in digital transformation

This paper investigates how artificial intelligence (AI) is redefining change management, particularly in overcoming employee resistance and facilitating digital transformation. Utilizing secondary data drawn from institutional reports, consultancy whitepapers, and industry case studies, it identifies new models for leading change, including predictive analytics, personalized change journeys, and human-AI collaborative strategies. The research analyzes real-world applications and extracts best practices, contributing to both academic and managerial understanding of effective digital-era change management.

Authors

Publication Details

Journal
International Journal of Financial Management and Economics
Published
2025-01-01
DOI
https://doi.org/10.33545/26179210.2025.v8.i2.625
Primary Topic
Digital Transformation in Industry
Type
article
Field-Weighted Citation Impact
0.00
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article

AI-driven change management: A secondary research on overcoming employee resistance in digital transformation

Santosh Jagtap, Shinde Suvarna R
International Journal of Financial Management and Economics
Digital Transformation in Industry
article

AI-driven change management: A secondary research on overcoming employee resistance in digital transformation

Santosh Jagtap, Shinde Suvarna R
article en

Abstract

This paper investigates how artificial intelligence (AI) is redefining change management, particularly in overcoming employee resistance and facilitating digital transformation. Utilizing secondary data drawn from institutional reports, consultancy whitepapers, and industry case studies, it identifies new models for leading change, including predictive analytics, personalized change journeys, and human-AI collaborative strategies. The research analyzes real-world applications and extracts best practices, contributing to both academic and managerial understanding of effective digital-era change management.

International Journal of Financial Management and EconomicsVol. 8(2)
Openalex Percentile: Top 61%
Digital Transformation in Industry
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