Transforming Higher Education with Digital Solutions: A User-Centered Design Framework for Developing Student Handbook Applications

This study examines the transformation of higher education through digital solutions, with a specific focus on developing a user-centered digital student handbook prototype for Surin Vocational College in Thailand, with potential scalability nationwide. Utilizing a mixed-methods approach, the research integrates qualitative and quantitative data to design a digital tool that enhances accessibility, usability, and personalization for students. The prototype features key components, including mobile accessibility, real-time updates, interactive notifications, and integration with academic tools, designed to enhance student engagement, career readiness, and academic performance. Data collection involved students, faculty, and experts to ensure a comprehensive understanding of user needs and preferences. The findings indicate that the digital format offers significant advantages over traditional paper-based handbooks, particularly in terms of accessibility, real-time content updates, personalized experiences, and environmental sustainability. However, variability in user feedback suggests areas for further refinement, emphasizing that there must be continuous improvement. This research offers interesting perspectives on the role of digital solutions in higher education, contributing to the ongoing evolution of learning tools that support academic success, student engagement, and institutional sustainability.