Revolutionising consumer engagement through cutting-edge marketing strategies

Digital marketing is rapidly changing, with new methods using technology to engage consumers replacing old ones. This research study covers cutting-edge marketing tactics that can improve consumer engagement, including artificial intelligence in marketing, data analytics for personalised marketing, and marketing research and practice. This study examines new marketing applications to determine if they improve customer interactions and business success. The paper reviews relevant literature, proposes a rigorous research strategy, and discusses sampling data results. The collected data are based on 500 consumer surveys, 20 individual interviews with marketing professionals, and secondary data comprising industry reports and scholarly articles. The data was analysed using statistical analysis software, AI-driven analytics software, and data visualisation tools. This utilised a robust pool of data to provide a comprehensive overview of consumer engagement with digital marketing and their perspectives on the use of AI and other personalisation methods. The current report concludes by considering the prospects for future marketing and how these concepts can be further advanced as technology continues to evolve.

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Publication Details

Journal
International Journal of Electronic Customer Relationship Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijecrm.2025.148919
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
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article

Revolutionising consumer engagement through cutting-edge marketing strategies

K.K. Ramachandran, Pramod Kumar, Manoj Kumar, Niharika Singh et al.
International Journal of Electronic Customer Relationship Management
Digital Marketing and Social Media
article

Revolutionising consumer engagement through cutting-edge marketing strategies

K.K. Ramachandran, Pramod Kumar, Manoj Kumar, Niharika Singh, M. Sivakoti Reddy, Krishnabhaskar Mangalasserri
article en

Abstract

Digital marketing is rapidly changing, with new methods using technology to engage consumers replacing old ones. This research study covers cutting-edge marketing tactics that can improve consumer engagement, including artificial intelligence in marketing, data analytics for personalised marketing, and marketing research and practice. This study examines new marketing applications to determine if they improve customer interactions and business success. The paper reviews relevant literature, proposes a rigorous research strategy, and discusses sampling data results. The collected data are based on 500 consumer surveys, 20 individual interviews with marketing professionals, and secondary data comprising industry reports and scholarly articles. The data was analysed using statistical analysis software, AI-driven analytics software, and data visualisation tools. This utilised a robust pool of data to provide a comprehensive overview of consumer engagement with digital marketing and their perspectives on the use of AI and other personalisation methods. The current report concludes by considering the prospects for future marketing and how these concepts can be further advanced as technology continues to evolve.

International Journal of Electronic Customer Relationship ManagementVol. 15(3)
Defence Research and Development Laboratory (IN), General Hospital Ernakulam (IN), Andhra Pradesh Forest Department (IN), Assam Down Town University (IN), GLA University (IN)
Openalex Percentile: Top 64%
Digital Marketing and Social Media
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Revolutionising consumer engagement through cutting-edge marketing strategies — K.K. Ramachandran, Pramod Kumar, et al. · International Journal of Electronic Customer Relationship Management (2025) | TGRS Research Map | TGRS