Logistical and organizational challenges experienced by seniors in medical institutions

In the third decade of the 21st century, it is evident that there has been a significant acceleration in economic and technological development on a global scale across all aspects of human life. Artificial intelligence, ChatGPT, autonomous robots, cloud data storage, and Google VR are solutions actively implemented in healthcare systems. At the same time, the world is ageing. It is estimated that by 2030—primarily in Europe, North America, and China—there will be 400 million more people over the age of sixty than there are in 2024. In this dynamically changing environment, the patient is situated within the healthcare institution. The attempt to answer the question of what logistical and organizational challenges exist in various areas of the functioning of healthcare institutions concerning senior patients has become an incentive to address the topic and compile a list of obstacles and limitations that seniors could face, as identified by them in medical processes.