Digital Payment Systems and Financial Inclusion in Bangladesh

This article analyzes the impact of digital payment systems on financial inclusion in Bangladesh, focusing on the rapid penetration of mobile financial services (MFS) such as bKash, Nagad, and Rocket.The study takes a mixed research approach, based on upscaling reported processes.There is a secondary data study from reports, literature, etc.Similarly, qualitative insights from users help in assessing the idea.Financial services are made more accessible by digital platforms.Through these platforms, various underserved groups have benefited.For instance, rural residents, women and informal workers are some such examples.The findings show impressive growth in account ownership, effective G2P payments, as well as empowerment of the vulnerable poor with digital finance.But, despite these advances, challenges remain, such as gender gaps, lack of digital skills, infrastructure issues and weak regulation, that limit equal access and sustainable growth.The article concludes with policy recommendations to boost digital and financial literacy, bridge the gender gap, enhance infrastructure, improve consumer protection, promote interoperability, and support small businesses for a more inclusive and resilient digital financial system in Bangladesh.