Analyzing the Impact of COVID-19 on Online Shopping

This paper studies how COVID-19 pandemic were affected to online shopping in India.We know that covid-19 pandemic is mostly affected to each area including education, business, financial, etc.This paper discusses the what are the challenges and opportunities they can face during the covid-19 pandemic.This paper focuses on the main aspects of the customer to determine and understand the customer perspective towards the online shopping in an India in covid-19 pandemic.The research is based on analysis of secondary data and also includes opinions and experiences that can faced by the peoples in that period.For analyzing and visualizing the data and effect of covid-19 pandemic we can use two tools including Microsoft excel and Microsoft power BI.This paper examines the effects, which platform has more precedence, what are the challenges faced by the people and the online shopping portal is useful in a COVID-19 pandemic.