Implementing strategies to reduce stress in the clinical setting

While no veterinary clinic will ever be completely stress free, there are strategies that can be implemented to make it as smooth an experience (for patients and owners) as possible. Indeed, some owners may avoid the vets altogether due to their pet's reactions to the clinic environment, which may in turn compromise an animal's physical and mental health. There are many clear indications of stress in patients (eg, growling and snapping), and these can often be predicted. Some of these responses stem from ‘stress stacking’, which can occur when an animal reacts due to cumulative stressors and reaches an emotional tipping point. This article outlines how to identify and subsequently manage and minimise signs of stress in the clinical setting.