Digital maturity through the lens of emotional intelligence: women leaders’ perspective

Purpose This research delves into the intricate dynamics among digital intensity, transformation management intensity, and their influence on the sustainable job performance of employees in the Malaysian manufacturing sector. Design/methodology/approach Data were gathered from 188 women leaders in managerial roles across private organizations in the Malaysian manufacturing industry, and analysis was conducted using SPSS 28.0 and SmartPLS 4. Findings Results indicate a positive relationship between digital intensity and emotional intelligence, emphasizing leaders' adaptability in managing change effectively. Unexpectedly, no significant direct relationships were found between digital intensity, transformation management intensity, and sustainable job performance. However, emotional intelligence was identified as a positive mediator, highlighting its crucial role in sustaining high performance during digital transformations. Practical implications The study recommends organizations invest in cultivating emotional intelligence, especially among women leaders, offering targeted leadership development programs for a holistic approach to digital-era leadership skills. The importance of transformation management intensity is emphasized for fostering adaptive workplace cultures aligned with digital objectives. Embracing these practical implications enhances organizational readiness for the evolving digital landscape, promoting resilient leadership and sustainable job performance. Originality/value The research lies in its unique exploration of the relationship between transformation management intensity, digital intensity, and sustainable job performance in the Malaysian manufacturing industry. Unlike previous studies focused on technical aspects, this research underscores the influence of leaders' attitudes, particularly women leaders with high emotional intelligence. The integration of emotional intelligence, gender-specific leadership dynamics, and contextual considerations within the Malaysian business landscape offers distinctive insights for organizations navigating digital transformations.