Restorative Justice as a Response to Interpersonal Harm in Academia

Abstract Interpersonal harm among university students and staff remains a major concern, driven by neoliberal competition, power imbalances and student pressures that erode personal boundaries. Traditional institutional responses often fall short in addressing issues like sexual violence, bullying and hate crimes. This study explores the role of restorative practices in promoting culture change within a New Zealand university. Interviews with 15 key stakeholders revealed that restorative practices were implemented across student, staff, research and organisational levels. Positive outcomes included reduced conflict escalation, improved group dynamics and increased student engagement. It was unclear whether these practices addressed the systemic causes of harm. To support broader cultural transformation, the study recommends expanding preventive approaches, integrating culture change frameworks and conducting regular outcome evaluations.