Validation and Refinement of an Experience-Based Onboarding Model for the IT Industry Through Multivocal Literature Review

Aim: This review aims to validate the Experience-Based Onboarding Model (EBOM) and refine it into an improved adaptive onboarding model, OnMod. Methods: In this review, autoethnography is combined with a Multivocal Literature Review (MLR) that combines white and gray literature sources. Evidence is mapped to entities and semantic relations and assessed using predefined decision rules. Main findings: The validation of the model confirms the core EBOM entities and semantic relations. It also introduces several new or renamed entities or semantic relations that close the feedback loop and yield the refined OnMod model. Implications: The theoretical contribution is reflected in the application of autoethnography in combination with the MLR, where it represents a good basis for the development of an onboarding model. In industrial practice, the presented OnMod model can be used by mentors and managers as a guide for improving operational and daily activities, as well as for the development of onboarding strategies in IT and software companies.