Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers
<b>Background/Objectives</b>: Despite the increasing recognition of person-centered care (PCC), existing evaluation tools often have profession-specific limitations, lacking broad applicability across interdisciplinary contexts. This study aimed to develop and validate the Person-Centered Care Instrument (PCCI), designed to assess the competence of healthcare providers from diverse professions. <b>Methods</b>: Using a two-round modified Delphi technique, ten experts validated an initial pool of 63 items. The process assessed both face validity (overall appropriateness) and content validity using a 9-point Likert scale and the Item-level Content Validity Index (I-CVI). Items with a median rating of 6 or higher and an I-CVI of ≥0.70 were retained. <b>Results</b>: The final PCCI consists of 37 items, with a scale-level content validity index of 0.65. Three items achieved universal agreement among the experts (I-CVI = 1.0). For the final 37-item PCCI, the Scale-level Content Validity Index (S-CVI) was 0.65, and the index based on universal agreement was 0.22. <b>Conclusions</b>: The developed PCCI demonstrated good face and content validity, making it a valid and broadly applicable tool for assessing competence in delivering PCC. This instrument can support quality improvement initiatives and help promote a culture of empathy and respect in healthcare.
Authors
- Yueren Zhao (ORCID: https://orcid.org/0000-0002-5605-7087)
- Allan Paulo Blaquera (ORCID: https://orcid.org/0000-0003-1312-2958)
- Ryuichi Tanioka (ORCID: https://orcid.org/0000-0002-5155-8042)
- Hirokazu Ito (ORCID: https://orcid.org/0000-0002-0740-2104)
- Yoshiyuki Takashima (ORCID: https://orcid.org/0009-0005-7800-919X)
- Motoyuki Kataoka
- Satoru Nakatani (ORCID: https://orcid.org/0000-0002-8671-341X)
- Tetsuya Tanioka (ORCID: https://orcid.org/0000-0002-2847-1862)
- Kyoko Osaka (ORCID: https://orcid.org/0000-0002-4600-3085)
- Gil P. Soriano (ORCID: https://orcid.org/0000-0002-6349-5560)
- Feni Betriana (ORCID: https://orcid.org/0000-0002-8248-367X)
- Misao Miyagawa
- Yuko Yasuhara (ORCID: https://orcid.org/0000-0001-9904-2339)
- Kaito Onishi
- Minoru Irahara (ORCID: https://orcid.org/0000-0003-3538-107X)
- Yoko Nakano (ORCID: https://orcid.org/0000-0002-4084-000X)
- Masashi Akaike (ORCID: https://orcid.org/0000-0002-1484-7777)
- Krishan Soriano
Institutions
- Fujita Health University (JP)
- National University (PH)
- Hiroshima Cosmopolitan University (JP)
- St. Paul University Philippines (PH)
- University of the Philippines Manila (PH)
- Nara Medical University (JP)
- Kōchi University (JP)
- Tokushima University (JP)
Publication Details
- Journal
- Nursing Reports
- Published
- 2025-10-02
- DOI
- https://doi.org/10.3390/nursrep15100355
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00