Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers

<b>Background/Objectives</b>: Despite the increasing recognition of person-centered care (PCC), existing evaluation tools often have profession-specific limitations, lacking broad applicability across interdisciplinary contexts. This study aimed to develop and validate the Person-Centered Care Instrument (PCCI), designed to assess the competence of healthcare providers from diverse professions. <b>Methods</b>: Using a two-round modified Delphi technique, ten experts validated an initial pool of 63 items. The process assessed both face validity (overall appropriateness) and content validity using a 9-point Likert scale and the Item-level Content Validity Index (I-CVI). Items with a median rating of 6 or higher and an I-CVI of ≥0.70 were retained. <b>Results</b>: The final PCCI consists of 37 items, with a scale-level content validity index of 0.65. Three items achieved universal agreement among the experts (I-CVI = 1.0). For the final 37-item PCCI, the Scale-level Content Validity Index (S-CVI) was 0.65, and the index based on universal agreement was 0.22. <b>Conclusions</b>: The developed PCCI demonstrated good face and content validity, making it a valid and broadly applicable tool for assessing competence in delivering PCC. This instrument can support quality improvement initiatives and help promote a culture of empathy and respect in healthcare.

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Publication Details

Journal
Nursing Reports
Published
2025-10-02
DOI
https://doi.org/10.3390/nursrep15100355
Primary Topic
Patient Satisfaction in Healthcare
Type
article
Field-Weighted Citation Impact
0.00
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article

Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers

Yueren Zhao, Allan Paulo Blaquera, Ryuichi Tanioka, Hirokazu Ito et al.
Nursing Reports
Patient Satisfaction in Healthcare
article

Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers

Yueren Zhao, Allan Paulo Blaquera, Ryuichi Tanioka, Hirokazu Ito, Yoshiyuki Takashima, Motoyuki Kataoka, Satoru Nakatani, Tetsuya Tanioka, Kyoko Osaka, Gil P. Soriano, Feni Betriana, Misao Miyagawa, Yuko Yasuhara, Kaito Onishi, Minoru Irahara, Yoko Nakano, Masashi Akaike, Krishan Soriano
article en

Abstract

<b>Background/Objectives</b>: Despite the increasing recognition of person-centered care (PCC), existing evaluation tools often have profession-specific limitations, lacking broad applicability across interdisciplinary contexts. This study aimed to develop and validate the Person-Centered Care Instrument (PCCI), designed to assess the competence of healthcare providers from diverse professions. <b>Methods</b>: Using a two-round modified Delphi technique, ten experts validated an initial pool of 63 items. The process assessed both face validity (overall appropriateness) and content validity using a 9-point Likert scale and the Item-level Content Validity Index (I-CVI). Items with a median rating of 6 or higher and an I-CVI of ≥0.70 were retained. <b>Results</b>: The final PCCI consists of 37 items, with a scale-level content validity index of 0.65. Three items achieved universal agreement among the experts (I-CVI = 1.0). For the final 37-item PCCI, the Scale-level Content Validity Index (S-CVI) was 0.65, and the index based on universal agreement was 0.22. <b>Conclusions</b>: The developed PCCI demonstrated good face and content validity, making it a valid and broadly applicable tool for assessing competence in delivering PCC. This instrument can support quality improvement initiatives and help promote a culture of empathy and respect in healthcare.

Nursing ReportsVol. 15(10)
Fujita Health University (JP), National University (PH), Hiroshima Cosmopolitan University (JP), St. Paul University Philippines (PH), University of the Philippines Manila (PH), Nara Medical University (JP), Kōchi University (JP), Tokushima University (JP)
Openalex Percentile: Top 57%
Patient Satisfaction in Healthcare
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