Use of Ambient AI Scribes to Reduce Administrative Burden and Professional Burnout
This multicenter quality improvement study found that use of an ambient AI scribe platform was associated with a significant reduction in burnout, cognitive task load, and time spent documenting, as well as the perception that it could improve patient access to care and increase attention on patient concerns in an ambulatory environment. These findings suggest that AI may help reduce administrative burdens for clinicians and allow more time for meaningful work and professional well-being.
Authors
- Veena G Jones (ORCID: https://orcid.org/0000-0003-0034-0446)
- Jennifer B. Manders
- Kristine Olson (ORCID: https://orcid.org/0000-0002-5417-700X)
- Sachin Shah (ORCID: https://orcid.org/0000-0003-4450-5660)
- Matt Troup
- Lee H. Schwamm (ORCID: https://orcid.org/0000-0003-0592-9145)
- Tim Barker
- Daniella Meeker (ORCID: https://orcid.org/0000-0002-1034-7628)
- Cheryl D. Stults (ORCID: https://orcid.org/0000-0001-7958-1511)
- Vinh Nguyen
- Taran Shah
Institutions
- Sutter Health (US)
- Newark Beth Israel Medical Center (US)
- Christus Health (US)
- Yale University (US)
- University of Chicago (US)
- University of Chicago Medical Center (US)
- Office of the Chief Scientist (IL)
- Yale New Haven Health System (US)
- MemorialCare Health System (US)
- Christ Hospital (US)
- Pittsburg State University (US)
Publication Details
- Journal
- JAMA Network Open
- Published
- 2025-10-02
- DOI
- https://doi.org/10.1001/jamanetworkopen.2025.34976
- Citations
- 53
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 155.70