Challenges faced by a selected construction company collaborating with the Department of Human Settlements in delivering low-cost housing in South Africa

Access to decent housing is a fundamental human right and a critical component of the South African government's commitment to poverty alleviation and improving people's well-being. There is a need for a deeper exploration of the challenges encountered during the development of low-cost housing, as these have an impact on the delivery of the final product, and on the beneficiaries of the houses. This research investigated the challenges faced by a construction company working with the Department of Human Settlements in delivering low-cost housing in South Africa. The study adopted qualitative research approach in order to provide in-depth insights into the study and adopted semi-structured interviews to collect data. The study targeted a population of 37 project managers working at various company sites, from which 20 were selected using a purposive sampling procedure. The study revealed several significant challenges, including bureaucratic processes, financial constraints, limited access to resources, and inadequate infrastructure. Bureaucratic processes involved complex and time-consuming procedures, leading to project delays. The study also identified effects of these challenges, including delays in project completion, compromised quality of construction and final products, and the creation of unsustainable housing solutions. It emerged that key recommendations as stipulated by participants involves promoting active engagement between the client (government) and the contractor (the construction companies), to improve low-cost housing development processes. Based on the findings, the study recommends capacity building programmes for construction companies, ensuring adequate funding for low-cost housing projects and prioritise timely disbursement of payments to construction companies.