The strategy of PT. Kereta Api Logistik Maintaining Brand Image

This research examines the branding strategy of PT Kereta Api Logistik (KALOG), a state-owned logistics company in Indonesia, focusing on how operational innovations and the "Ispossible" rebranding initiative have shaped its brand image. The study utilizes a qualitative case study approach, with data collected from interviews and company records. Findings indicate that KALOG's integration of traditional and digital media, along with its focus on customer engagement through digital activations and CSR activities, has strengthened its brand presence. The study highlights the importance of aligning corporate actions with brand values, providing insights for both state-owned and private logistics companies.

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Publication Details

Journal
JURNAL MANAJEMEN BISNIS
Published
2025-09-29
DOI
https://doi.org/10.33096/jmb.v12i2.1167
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
0.00
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article

The strategy of PT. Kereta Api Logistik Maintaining Brand Image

Susi Yunarti, Nanda Pratiwi
JURNAL MANAJEMEN BISNIS
SMEs Development and Digital Marketing
article

The strategy of PT. Kereta Api Logistik Maintaining Brand Image

Susi Yunarti, Nanda Pratiwi
article en

Abstract

This research examines the branding strategy of PT Kereta Api Logistik (KALOG), a state-owned logistics company in Indonesia, focusing on how operational innovations and the "Ispossible" rebranding initiative have shaped its brand image. The study utilizes a qualitative case study approach, with data collected from interviews and company records. Findings indicate that KALOG's integration of traditional and digital media, along with its focus on customer engagement through digital activations and CSR activities, has strengthened its brand presence. The study highlights the importance of aligning corporate actions with brand values, providing insights for both state-owned and private logistics companies.

JURNAL MANAJEMEN BISNISVol. 12(2)
Indonesia Open University (ID)
Openalex Percentile: Top 53%
SMEs Development and Digital Marketing
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