Beyond Community Notes: A Framework for Understanding and Building Crowdsourced Context Systems for Social Media

Social media platforms are increasingly adopting features that display crowdsourced context alongside posts, a technique pioneered by X’s Community Notes. These systems—which we term Crowdsourced Context Systems (CCS)—have the potential to reshape the information ecosystem as major platforms embrace them as alternatives to professional fact-checking. To understand the features and implications of these systems, we conduct a systematic literature review of existing CCS research (n=56) and analyze real-world CCS implementations. Based on our analysis, we develop a framework with two components. First, we present a theoretical model to conceptualize and define CCS. Second, we identify a design space encompassing six aspects: participation, inputs, curation, presentation, platform treatment, and transparency. We also surface normative implications of different CCS design and implementation choices. Our work integrates theoretical, design, and ethical perspectives to establish a foundation for future human-centered research on Crowdsourced Context Systems.

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Publication Details

Published
2026-04-13
DOI
https://doi.org/10.1145/3772318.3791889
Primary Topic
Personal Information Management and User Behavior
Type
article
Field-Weighted Citation Impact
0.00

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article

Beyond Community Notes: A Framework for Understanding and Building Crowdsourced Context Systems for Social Media

Karen Levy, Mor Naaman, Travis Lloyd
Personal Information Management and User Behavior
article

Beyond Community Notes: A Framework for Understanding and Building Crowdsourced Context Systems for Social Media

Karen Levy, Mor Naaman, Travis Lloyd
article en

Abstract

Social media platforms are increasingly adopting features that display crowdsourced context alongside posts, a technique pioneered by X’s Community Notes. These systems—which we term Crowdsourced Context Systems (CCS)—have the potential to reshape the information ecosystem as major platforms embrace them as alternatives to professional fact-checking. To understand the features and implications of these systems, we conduct a systematic literature review of existing CCS research (n=56) and analyze real-world CCS implementations. Based on our analysis, we develop a framework with two components. First, we present a theoretical model to conceptualize and define CCS. Second, we identify a design space encompassing six aspects: participation, inputs, curation, presentation, platform treatment, and transparency. We also surface normative implications of different CCS design and implementation choices. Our work integrates theoretical, design, and ethical perspectives to establish a foundation for future human-centered research on Crowdsourced Context Systems.

Cornell University (US)
National Science Foundation, John D. and Catherine T. MacArthur Foundation, Directorate for Computer and Information Science and Engineering
Openalex Percentile: Top 100%
Personal Information Management and User Behavior
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