Satisfaction of Older Russians with Primary Healthcare

Projects aimed at improving the health and quality of life for older citizens are being implemented in Russia. This requires the development of assistance types focused on medical services for elderly people. Primary healthcare plays an important role here. The aim of the study is to evaluate the satisfaction of Russian elderly people with outpatient care. Statistical data from the sample survey on the quality and availability of services in education, healthcare, social services, and employment promotion conducted by Rosstat in 2021 and 2023 were used as a basis for the study. The results are presented in summary tables for individuals over working age. About two thirds of elderly Russians visit public clinics for medical care. In 2021 and 2023, 36.3% and 31.5% of elderly people were completely satisfied with outpatient care, respectively. Some older Russians have difficulty calling an ambulance. Emergency medical assistance for the elderly serves not only as a medical service, but also as an important social service. However, there are significant differences in accessibility and satisfaction levels of medical care across Russian regions. To successfully implement the federal project "Older generation", it is necessary to conduct more extensive sociological studies on the problems faced by this population group to promptly identify and address them.