Telemedicine in Times of Crisis—A SWOT Assessment Based on Romanian Healthcare Professionals’ Perceptions

<b>Background and Objectives:</b> Unlike previous studies that have examined telemedicine primarily in pandemic contexts, this research adopts a dual-crisis perspective, assessing perceptions during both pandemics and armed conflicts. Recent health crises, including the COVID-19 pandemic and armed conflicts, have exposed vulnerabilities in health systems and underscored the need for evidence-based strategies to enhance resilience. Telemedicine has emerged as an essential tool for ensuring continuity of care, mitigating workforce shortages, and improving access for vulnerable groups. This study examines healthcare professionals' perceptions of telemedicine in Romania across two exceptional contexts-pandemics and armed conflict-focusing on applicability, systemic integration, and limitations. <b>Methods:</b> A cross-sectional descriptive survey was conducted among 409 healthcare professionals. Perceptions were analyzed using a SWOT framework and descriptive statistics (percentiles, median) to identify strengths, weaknesses, opportunities, and threats in both scenarios. <b>Results:</b> Perceptions of telemedicine were shaped by prior experience, with strong support for its use in both contexts. Strengths included adaptability and improved access, while weaknesses highlighted technical barriers, insufficient training, and the risk of clinical errors. Threats referred to poor coordination across facilities and cultural or language barriers. Opportunities highlighted the potential for digital infrastructure and integration into preparedness frameworks. <b>Conclusions:</b> Telemedicine is positioned as a strategic tool for strengthening national health resilience. Adaptive, context-sensitive policies, combined with investments in infrastructure and workforce capacity, are essential for integrating telemedicine into emergency preparedness and ensuring sustainable, inclusive responses to future crises. This dual-crisis approach represents the novelty of our study, demonstrating how telemedicine can serve as a strategic tool for resilience in both epidemiological and conflict-related emergencies.

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Journal
Healthcare
Published
2025-09-29
DOI
https://doi.org/10.3390/healthcare13192474
Citations
1
Primary Topic
COVID-19 and healthcare impacts
Type
article
Field-Weighted Citation Impact
1.05
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article

Telemedicine in Times of Crisis—A SWOT Assessment Based on Romanian Healthcare Professionals’ Perceptions

Gianina-Valentina Băcescu Ene, Corina Eugenia Budin, Ruxandra Râjnoveanu, Damiana-Maria Vulturar et al.
1 citations
Healthcare
COVID-19 and healthcare impacts
1.05
article

Telemedicine in Times of Crisis—A SWOT Assessment Based on Romanian Healthcare Professionals’ Perceptions

Gianina-Valentina Băcescu Ene, Corina Eugenia Budin, Ruxandra Râjnoveanu, Damiana-Maria Vulturar, Doina Adina Todea, Corina Mărginean
article en
1 citations

Abstract

<b>Background and Objectives:</b> Unlike previous studies that have examined telemedicine primarily in pandemic contexts, this research adopts a dual-crisis perspective, assessing perceptions during both pandemics and armed conflicts. Recent health crises, including the COVID-19 pandemic and armed conflicts, have exposed vulnerabilities in health systems and underscored the need for evidence-based strategies to enhance resilience. Telemedicine has emerged as an essential tool for ensuring continuity of care, mitigating workforce shortages, and improving access for vulnerable groups. This study examines healthcare professionals' perceptions of telemedicine in Romania across two exceptional contexts-pandemics and armed conflict-focusing on applicability, systemic integration, and limitations. <b>Methods:</b> A cross-sectional descriptive survey was conducted among 409 healthcare professionals. Perceptions were analyzed using a SWOT framework and descriptive statistics (percentiles, median) to identify strengths, weaknesses, opportunities, and threats in both scenarios. <b>Results:</b> Perceptions of telemedicine were shaped by prior experience, with strong support for its use in both contexts. Strengths included adaptability and improved access, while weaknesses highlighted technical barriers, insufficient training, and the risk of clinical errors. Threats referred to poor coordination across facilities and cultural or language barriers. Opportunities highlighted the potential for digital infrastructure and integration into preparedness frameworks. <b>Conclusions:</b> Telemedicine is positioned as a strategic tool for strengthening national health resilience. Adaptive, context-sensitive policies, combined with investments in infrastructure and workforce capacity, are essential for integrating telemedicine into emergency preparedness and ensuring sustainable, inclusive responses to future crises. This dual-crisis approach represents the novelty of our study, demonstrating how telemedicine can serve as a strategic tool for resilience in both epidemiological and conflict-related emergencies.

HealthcareVol. 13(19)
Iuliu Hațieganu University of Medicine and Pharmacy (RO), Universitatea de Medicină, Farmacie, Științe și Tehnologie „George Emil Palade” din Târgu Mureș (RO)
Openalex Percentile: Top 17%
COVID-19 and healthcare impacts
1.05
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