The Effect Leader-Member Exchange and Interpersonal Communication on Employee Job Satisfaction

Job satisfaction reflects an individual's enthusiasm and fulfilment in performing work tasks, making it a crucial factor in employee performance. Among the key determinants of job satisfaction are the quality of leader-member relationships and effective interpersonal communication. Leaders must align their leadership style with employees’ preferences and establish strong communication within the organization. This study aims to examine the influence of leader-member exchange and interpersonal communication on job satisfaction among employees at the Ministry of Religious Affairs Office, Sleman Regency. Using a quantitative approach with survey methods, the study involved 115 employees selected through a saturated sampling technique. The instruments used include the Interpersonal Communication Scale, the leader-member exchange, and the Job Satisfaction Scale. Validity was tested using Gregory analysis, and reliability. Data analysis using multiple linear regression with SPSS version 22 revealed that both leader-member exchange and interpersonal communication significantly affect job satisfaction. The findings suggest that higher quality relationships between leaders and subordinates, along with effective interpersonal communication, enhance employee job satisfaction.

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Publication Details

Journal
Research Horizon
Published
2025-06-30
DOI
https://doi.org/10.54518/rh.5.3.2025.555
Primary Topic
Organizational and Employee Performance
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect Leader-Member Exchange and Interpersonal Communication on Employee Job Satisfaction

Kartika Nur Fathiyah, Yuki Andarifta Putri
Research Horizon
Organizational and Employee Performance
article

The Effect Leader-Member Exchange and Interpersonal Communication on Employee Job Satisfaction

Kartika Nur Fathiyah, Yuki Andarifta Putri
article en

Abstract

Job satisfaction reflects an individual's enthusiasm and fulfilment in performing work tasks, making it a crucial factor in employee performance. Among the key determinants of job satisfaction are the quality of leader-member relationships and effective interpersonal communication. Leaders must align their leadership style with employees’ preferences and establish strong communication within the organization. This study aims to examine the influence of leader-member exchange and interpersonal communication on job satisfaction among employees at the Ministry of Religious Affairs Office, Sleman Regency. Using a quantitative approach with survey methods, the study involved 115 employees selected through a saturated sampling technique. The instruments used include the Interpersonal Communication Scale, the leader-member exchange, and the Job Satisfaction Scale. Validity was tested using Gregory analysis, and reliability. Data analysis using multiple linear regression with SPSS version 22 revealed that both leader-member exchange and interpersonal communication significantly affect job satisfaction. The findings suggest that higher quality relationships between leaders and subordinates, along with effective interpersonal communication, enhance employee job satisfaction.

Research HorizonVol. 5(3)
Yogyakarta State University (ID)
Openalex Percentile: Top 86%
Organizational and Employee Performance
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The Effect Leader-Member Exchange and Interpersonal Communication on Employee Job Satisfaction — Kartika Nur Fathiyah, Yuki Andarifta Putri · Research Horizon (2025) | TGRS Research Map | TGRS