Teaching Paper: Glossary of Crisis and Continuity Management – Key Concepts and Practical Applications for Non-Profit Organizations

This Teaching Paper presents a glossary of essential terms in crisis and continuity management tailored for non-profit organizations. Each entry is explained in academic language and paired with practitioner-oriented notes to support application in real-world contexts. Covering tools such as business continuity plans, crisis management teams, risk assessment matrices, and post-crisis reviews, the glossary illustrates how technical concepts interconnect to form the backbone of resilience planning. A case study demonstrates how one organization integrated multiple glossary terms into a coordinated response during a natural disaster. Reflection questions and references further encourage academic engagement and organizational learning.