An innovative approach in IT technologies of the suburban railway complex

The article examines the origin and meaning of the concept of innovation, its importance in the economy. The role of science and technology in the economic system, the dependence of innovation on technology, and society's readiness for innovation and scientific development are considered. Examples of the initial implementation of digital innovative technologies are given on the example of payment systems. The role of the state as a regulator of the development of innovations aimed not only at profit in economic processes, but also for the future, for science and progress is voiced. The role of transport and logistics, as one of the most important components of the country's economy, and the need to introduce innovations in this area were noted, as well as the importance of rail transportation. The normative documents in which the concept of innovation is fixed and the trends of innovative development of JSC Russian Railways are considered. The priorities and prospects of scientific and technological development of Russian Railways and new innovative approaches are reflected. It is concluded that improving the quality of organizations' activities cannot be achieved without the use of new scientific, technological and information approaches. Some aspects of the implementation of the Russian Railways Digital Railway project were discussed, in terms of the development of digital information systems, wireless communication technology, work with big information data, artificial intelligence and neurotechnologies, and a distributed registry system. Examples of the introduction and use of innovative technologies are given, such as the automated information system for managing preferential and subsidized transportation (AIS ULSP), the "Waiting List" in the Russian Railways for Passengers application, Innovative Mobility, and geolocation payments on suburban routes based on the ProTransport+ application. The issues of testing the project of preferential transportation for the category of passengers "Members of large families" based on the application "ProTrans+" are considered. The authors consider the problematic issue of providing benefits on commuter rail services for passengers eligible for regional benefits, using the example of the service area of JSC NWPPK. Solutions to this problem are proposed using digital IT technologies in suburban transportation based on existing digital platforms, priorities for improving the quality of services provided and optimizing processes when using these innovations, and anticipated expectations for a full transition to digital passenger service. It is reflected that the introduction of innovative IT technologies is closely linked to the fulfillment of the tasks set by the President and the Government of the Russian Federation for the development of the country's transport system for the future until 2030.