The Customs and Excise Information System and Automation (CEISA) 4.0 is Being Implemented as Part of Industrial Revolution 4.0 to Support Employee Performance

In order to support employee performance during the Industrial Revolution 4.0, this study will look more closely at how CEISA 4.0 is being implemented at the Directorate General of Customs and Excise. This research employs a literature review asIn order to support employee performance during the Industrial Revolution 4.0, this study will look more closely at how CEISA 4.0 is being implemented at the Directorate General of Customs and Excise. This study deepens the application of CEISA 4.0 through the use of literature study as a research method. In order to get all the material needed for the literature study, relevant research was found and gathered. The study's findings demonstrate how the Directorate General of Customs and Excise's workforce may perform better when CEISA 4.0 is used. This is comparable to earlier investigations that were carried out using various case studies. Research indicates that employees working in excise and customs can perform better when information systems are digitally transformed.