Key factors in electrical safety within utility industries: a structural hierarchical approach

Human factors play a vital role in the energy industry and often lead to fatal and non-fatal accidents. Therefore, understanding the underlying reasons behind poor safety climate and safety culture is crucial. This study employs a questionnaire method, considering 8 items of safety culture and 57 items of safety climate. Structural equation modeling was conducted and validated using model fit indices. Results indicate that 4 items of safety culture and 26 items of safety climate contribute to safety issues in the utility sector. The weights of each item under safety culture and safety climate provide insights into which factors and items require attention to reduce safety issues. These findings assist managers, supervisors, policymakers and government bodies in implementing necessary measures to mitigate accidents.