Scale Adaptation of Incivility at Organizations

Incivility and its influences on organizational behavior have been subject of growing number of studies for meeting the need to build healthy workplaces. Companies should manage their workforce well as surviving in this fragile environment also depends on employees’ performance. Accordingly, this research aimed to adapt and apply a scale of incivility by using four different questionnaires, referring to the techniques of the 2016 International Test Commission (ITC) Guidelines. A qualitative research approach was applied to collect data from the local large corporate firms in Türkiye that are ranked on the BIST 100 list. These companies were chosen for their corporate organizational structure, diversified large number of employees and their dedication to be the best place to work. The findings of exploratory and confirmatory factor analyses, which were performed by Factor and SPSS software, concluded the scale to be comprised of 39 items within 3 dimensions (CFI = 0.93, AGFI = 0.82, GFI = 0.85, RMSEA = 0.07, p= .000). Thus, it can be deduced that new version of the incivility scale is reliable, valid and can be used to measure and assess incivility in the context of healthy workplace.