Readability and performance of AI chatbot responses to frequently asked questions in maxillofacial prosthodontics

Significant differences were found in both readability and response quality among commonly used AI chatbots. Although the DeepSeek and ChatGPT platforms produced higher-quality content, none consistently met health literacy guidelines. Clinician oversight is essential when using AI-generated materials to answer frequently asked questions by patients requiring maxillofacial prosthodontic care.

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Publication Details

Journal
Journal of Prosthetic Dentistry
Published
2025-09-27
DOI
https://doi.org/10.1016/j.prosdent.2025.09.009
Citations
3
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
1.96
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article

Readability and performance of AI chatbot responses to frequently asked questions in maxillofacial prosthodontics

Alvin G. Wee, Natasha Mirza, Nina Ariani, Soni Prasad et al.
3 citations
Journal of Prosthetic Dentistry
Artificial Intelligence in Healthcare and Education
1.96
article

Readability and performance of AI chatbot responses to frequently asked questions in maxillofacial prosthodontics

Alvin G. Wee, Natasha Mirza, Nina Ariani, Soni Prasad, Cortino Sukotjo, Merve Köseoğlu, Amanda Colebeck, Banu Karayazgan, Vinsensia Launardo, Maribeth Krzesinski, Leila M Sears, Stavroula Antonopoulou
article en
3 citations

Abstract

Significant differences were found in both readability and response quality among commonly used AI chatbots. Although the DeepSeek and ChatGPT platforms produced higher-quality content, none consistently met health literacy guidelines. Clinician oversight is essential when using AI-generated materials to answer frequently asked questions by patients requiring maxillofacial prosthodontic care.

Journal of Prosthetic DentistryVol. 135(1)
Sakarya University (TR), University of North Carolina at Chapel Hill (US), Greater Baltimore Medical Center (US), University of Pittsburgh (US), China Medical University (TW), University of Washington (US), Erie County Medical Center (US), University of Indonesia (ID), Hasanuddin University (ID)
Openalex Percentile: Top 11%
Artificial Intelligence in Healthcare and Education
1.96
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