The Evolution of a Paradigm: A Bibliometric and Thematic Analysis of Workplace Diversity and Inclusion Research (2010–2025)

This article presents a comprehensive bibliometric and thematic analysis of the scholarly discourse on workplace Diversity, Equity, and Inclusion (DEI) from 2010 to 2025. Employing a citation analysis technique on data from major databases such as Scopus, this study examines the research trends and conceptual evolution of the field. The analysis confirms an initial conceptual distinction between "diversity" as representation and "inclusion" as a nascent, more nuanced construct. The study documents the maturation of the field, marked by the formal addition of "equity" into the framework, driven by a need to address persistent systemic barriers. Findings reveal a robust, multi-dimensional business case for DEI, extending beyond financial performance to encompass innovation, talent retention, and organizational resilience. However, the analysis also highlights significant challenges, including a persistent gap between organizations' stated intentions and their tangible outcomes, and the risk of "DEI washing". The dual role of technology, particularly AI, is explored as both a powerful tool for mitigating bias and a potential amplifier of existing inequities. The study's originality lies in its systematic approach to chronicling this evolution, illuminating the field's trajectory and charting a course for future inquiry focused on systems-based change.