Multi-Parametric Analysis of the Coverage and Quality of Service (QoS) of 3G/4G Networks in the Sub-Saharan Environment: The Case of the Republic of Guinea

Guinea, like many countries in sub-Saharan Africa, faces persistent challenges in terms of mobile network coverage and quality of service (QoS). Despite these difficulties, the penetration rate of mobile telephony and internet access continues to increase. This article aims to analyze the coverage and quality of service of 3G/4G networks in Guinea, as well as to assess user satisfaction in this context. To do this, an online survey was conducted among a sample of 384 users of the Guinean mobile network. The responses were analyzed automatically via Google Forms, while Excel and Atlas software allowed for an in-depth comparison of the results. The observations from the comparison survey also confirm the data published by the ARPT. The analysis of the main results reveals that, although the orange operator has rolled out 4G in the eight administrative regions, coverage remains insufficient in most regions of the country. The quality of voice calls remains average and frequent interruptions are reported. In addition, 67.2% of respondents say they have difficulty accessing online services. Overall, satisfaction with network coverage, internet connection and value for money for calls and packages appears to be low. Mobile network users therefore recommend significant improvements in all these aspects.