Efficiency Meets Sustainability: A Comprehensive Assessment of Order Picking Performance

This study aims to support sustainability in warehouse management and order picking by integrating a simulation tool for evaluating operational performance with sustainability KPIs encompassing economic, environmental, and social dimensions. By analyzing two routing policies under various demand and layout scenarios, this article links standard operational metrics, such as travelled distance, with sustainability indicators, such as energy consumption, reduction in CO 2 emissions and working times. The findings demonstrate the advantages of S-Shaped Advanced policy in heterogeneous demand environments. Finally, this study introduces a practical approach for optimizing warehouse management while addressing sustainability, promoting multidimensional performance evaluation of industrial operations.