How Large Language Models Handle Ethical Dilemmas When Providing Mental Health Support

Generative artificial intelligence systems increasingly provide mental health support, yet their ability to handle ethically complex scenarios remains unexplored. We assessed four language models (GPT-4, Claude-3, Llama3, DeepSeek) using the AI Therapeutic Response Scale across challenging mental health situations. Models achieved moderate performance, with universal weaknesses in therapeutic insight and boundary management. Results indicate promise for AI mental health applications while highlighting critical gaps requiring targeted development and clinical oversight.

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Publication Details

Published
2025-09-27
DOI
https://doi.org/10.31234/osf.io/v4zp5_v1
Primary Topic
Mental Health via Writing
Type
article
Field-Weighted Citation Impact
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article

How Large Language Models Handle Ethical Dilemmas When Providing Mental Health Support

Xiaochen Luo, Jun Qun Fang, Hong Cheng, Patrica Besada
Mental Health via Writing
article

How Large Language Models Handle Ethical Dilemmas When Providing Mental Health Support

Xiaochen Luo, Jun Qun Fang, Hong Cheng, Patrica Besada
article en

Abstract

Generative artificial intelligence systems increasingly provide mental health support, yet their ability to handle ethically complex scenarios remains unexplored. We assessed four language models (GPT-4, Claude-3, Llama3, DeepSeek) using the AI Therapeutic Response Scale across challenging mental health situations. Models achieved moderate performance, with universal weaknesses in therapeutic insight and boundary management. Results indicate promise for AI mental health applications while highlighting critical gaps requiring targeted development and clinical oversight.

Openalex Percentile: Top 70%
Mental Health via Writing
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