“It’s splendid once you grow into it:” Client experiences of relational teletherapy in the era of COVID‐19

The novel Coronavirus pandemic (COVID-19) and subsequent social distancing practices have altered the way we move through the world and access physical and mental healthcare. While researchers and clinicians have begun to explore the impact of telehealth delivery on psychotherapy and treatment outcomes, the purpose of this study was to explore the lived experiences of individuals in teletherapy, specifically those engaging in teletherapy with a romantic partner or family member. Using a thematic analysis of open-ended online survey questions, we explored the experiences of 25 individuals who engaged in couple or family teletherapy after social distancing began. The resulting themes included "making do," safe therapeutic space, convenience, logistical challenges, and therapist accommodation. We discuss the clinical implications of these themes to support effective couple and family teletherapy and offer suggestions and considerations for remote clinical interventions and practices. [Correction added on 22 March 2021, after first online publication: The term '19' has been changed to '(COVID-19)' in the first line of the Abstract section, in this version.].

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Publication Details

Journal
UNC Libraries
Published
2025-06-24
DOI
https://doi.org/10.17615/6yya-7377
Primary Topic
Telemedicine and Telehealth Implementation
Type
article
Field-Weighted Citation Impact
0.00
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article

“It’s splendid once you grow into it:” Client experiences of relational teletherapy in the era of COVID‐19

Heather Morgan‐Sowada, Candice A. Maier, Dana Riger
UNC Libraries
Telemedicine and Telehealth Implementation
article

“It’s splendid once you grow into it:” Client experiences of relational teletherapy in the era of COVID‐19

Heather Morgan‐Sowada, Candice A. Maier, Dana Riger
article en

Abstract

The novel Coronavirus pandemic (COVID-19) and subsequent social distancing practices have altered the way we move through the world and access physical and mental healthcare. While researchers and clinicians have begun to explore the impact of telehealth delivery on psychotherapy and treatment outcomes, the purpose of this study was to explore the lived experiences of individuals in teletherapy, specifically those engaging in teletherapy with a romantic partner or family member. Using a thematic analysis of open-ended online survey questions, we explored the experiences of 25 individuals who engaged in couple or family teletherapy after social distancing began. The resulting themes included "making do," safe therapeutic space, convenience, logistical challenges, and therapist accommodation. We discuss the clinical implications of these themes to support effective couple and family teletherapy and offer suggestions and considerations for remote clinical interventions and practices. [Correction added on 22 March 2021, after first online publication: The term '19' has been changed to '(COVID-19)' in the first line of the Abstract section, in this version.].

UNC Libraries
University of North Carolina at Chapel Hill (US)
Openalex Percentile: Top 64%
Telemedicine and Telehealth Implementation
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