The Mediating Effect of Product Innovation and Customer Value on Customer Satisfaction in the Retail Industry

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

Authors

Publication Details

Journal
International Journal of Services and Operations Management
Published
2025-01-01
DOI
https://doi.org/10.1504/ijsom.2025.10073720
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

The Mediating Effect of Product Innovation and Customer Value on Customer Satisfaction in the Retail Industry

Radyan Dananjoyo
International Journal of Services and Operations Management
Technology Adoption and User Behaviour
article

The Mediating Effect of Product Innovation and Customer Value on Customer Satisfaction in the Retail Industry

Radyan Dananjoyo
article en

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

International Journal of Services and Operations ManagementVol. 1(1)
Openalex Percentile: Top 75%
Technology Adoption and User Behaviour
DOISourceOpenAlex
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The Mediating Effect of Product Innovation and Customer Value on Customer Satisfaction in the Retail Industry — Radyan Dananjoyo · International Journal of Services and Operations Management (2025) | TGRS Research Map | TGRS