Enhancing Employee Satisfaction and Retention via Multimodal Deep Learning in Dynamic Human Resources Decision-Making

Effective human resource management (HRM) is essential for optimizing enterprise decisions and enhancing employee satisfaction. However, traditional models rely on single-modal data and fail to adapt dynamically to complex employee behaviors and emotions. To address these limitations, the authors propose HR-GENIE, a deep generative model integrating graph neural networks (GNNs), vision-language models (VLMs), and reinforcement learning (RL). GNNs analyze corporate social networks, VLMs extract emotional insights from multimodal data, and RL optimizes HR policies dynamically. Experiments show that HR-GENIE outperforms baseline models in MSE, RMSE, NDCG@10, employee attrition reduction, and NPS improvement, improving satisfaction prediction, social network analysis, and HR decision-making. Ablation studies confirm the contribution of each component. This study offers a data-driven HRM framework that enables enterprises to develop adaptive and employee-centric strategies, enhancing organizational stability.

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Publication Details

Journal
Journal of Organizational and End User Computing
Published
2025-09-26
DOI
https://doi.org/10.4018/joeuc.389080
Primary Topic
AI and HR Technologies
Type
article
Field-Weighted Citation Impact
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article

Enhancing Employee Satisfaction and Retention via Multimodal Deep Learning in Dynamic Human Resources Decision-Making

Shirong Zheng, Bowen Yang
Journal of Organizational and End User Computing
AI and HR Technologies
article

Enhancing Employee Satisfaction and Retention via Multimodal Deep Learning in Dynamic Human Resources Decision-Making

Shirong Zheng, Bowen Yang
article en

Abstract

Effective human resource management (HRM) is essential for optimizing enterprise decisions and enhancing employee satisfaction. However, traditional models rely on single-modal data and fail to adapt dynamically to complex employee behaviors and emotions. To address these limitations, the authors propose HR-GENIE, a deep generative model integrating graph neural networks (GNNs), vision-language models (VLMs), and reinforcement learning (RL). GNNs analyze corporate social networks, VLMs extract emotional insights from multimodal data, and RL optimizes HR policies dynamically. Experiments show that HR-GENIE outperforms baseline models in MSE, RMSE, NDCG@10, employee attrition reduction, and NPS improvement, improving satisfaction prediction, social network analysis, and HR decision-making. Ablation studies confirm the contribution of each component. This study offers a data-driven HRM framework that enables enterprises to develop adaptive and employee-centric strategies, enhancing organizational stability.

Journal of Organizational and End User ComputingVol. 37(1)
Kookmin University (KR), Purdue University West Lafayette (US)
Openalex Percentile: Top 70%
AI and HR Technologies
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