Using Technology in Conflict Resolution: Digital Tools, Data Insights, and Applications in Resource-Limited Contexts

This article analyzes the growing role of technology in conflict resolution, examining digital mediation platforms, collaborative tools, social media, and data analytics. It highlights how online dialogue requires adapted facilitation strategies and how data-driven methods—such as sentiment analysis, predictive modeling, and network mapping—support prevention and evaluation. Case studies from the Middle East, Kenya, India, Uganda, and Nigeria demonstrate how technology can enhance peacebuilding even in resource-limited contexts. The discussion emphasizes affordability, inclusivity, and cultural sensitivity, concluding that technology can expand opportunities for sustainable conflict resolution when implemented with context-specific strategies and safeguards.