Designing UI/UX for a Mobile TPA Application Using Design Thinking Method

This research aims to design a mobile-based application for waste management in Sukabumi City using the Design Thinking method. This application is designed to help Sukabumi City residents find out waste transportation schedules, TPS locations, and information on waste volume. This research uses the Design Thinking stages which include Empathize, Define, Ideate, Prototype, and Test. The results of prototype testing using the System Usability Scale (SUS) showed an average score of 77.0580475, which was included in the “Acceptable” category with the adjective “Good”. This application is expected to increase public awareness of waste management and provide more regular information regarding waste transportation schedules. Suggestions for developing this application are to expand the scope of use of the system and pay attention to input from users to improve the quality of the application.