Internal Communication Strategies for Inclusive and Effective Organizations

This article examines how internal communication shapes inclusivity, cohesion, and organizational effectiveness, particularly in nonprofit and community-based organizations operating under resource constraints. It highlights affordable strategies such as digital tools, participatory feedback mechanisms, and recognition programs that foster engagement and positive organizational culture. Special attention is given to conflict resolution as a central dimension of communication, requiring active listening, mediation, and clear procedures. Case studies from Kenya, Brazil, India, Indonesia, and South Africa demonstrate how tools like WhatsApp, Trello, and Zoom—combined with open-door policies and recognition practices—strengthen alignment, morale, and resilience. For scholars, the article enriches debates on organizational communication in low-resource contexts. For practitioners, it offers actionable approaches to creating inclusive, effective, and sustainable communication systems.

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Publication Details

Published
2025-01-01
DOI
https://doi.org/10.64357/neya-gjnps-eng-dv-rl-cm-09
Citations
4
Primary Topic
Organizational Learning and Leadership
Type
article
Field-Weighted Citation Impact
11.05
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article

Internal Communication Strategies for Inclusive and Effective Organizations

Anna Neya Kazanskaia
4 citations
Organizational Learning and Leadership
11.05
article

Internal Communication Strategies for Inclusive and Effective Organizations

Anna Neya Kazanskaia
article en
4 citations

Abstract

This article examines how internal communication shapes inclusivity, cohesion, and organizational effectiveness, particularly in nonprofit and community-based organizations operating under resource constraints. It highlights affordable strategies such as digital tools, participatory feedback mechanisms, and recognition programs that foster engagement and positive organizational culture. Special attention is given to conflict resolution as a central dimension of communication, requiring active listening, mediation, and clear procedures. Case studies from Kenya, Brazil, India, Indonesia, and South Africa demonstrate how tools like WhatsApp, Trello, and Zoom—combined with open-door policies and recognition practices—strengthen alignment, morale, and resilience. For scholars, the article enriches debates on organizational communication in low-resource contexts. For practitioners, it offers actionable approaches to creating inclusive, effective, and sustainable communication systems.

Openalex Percentile: Top 2%
Organizational Learning and Leadership
11.05
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