Communicating Mission and Values in Faith-Based Organizations: Strategies for Trust, Credibility, and Stakeholder Engagement

This article examines how faith-based organizations communicate their mission and values to build trust, credibility, and long-term stakeholder engagement. In resource-constrained environments, the articulation of organizational identity becomes both a strategic and ethical practice, shaping donor relations, community trust, and institutional legitimacy. Drawing on development studies and nonprofit management scholarship, the article highlights the importance of transparent, inclusive, and culturally adaptive communication in reinforcing organizational alignment and sustaining credibility. Case studies from Southeast Asia and sub-Saharan Africa illustrate how nonprofits integrate local traditions, storytelling, and participatory consultations to strengthen resonance with communities and donors. Beyond external messaging, internal communication emerges as critical for staff and volunteer cohesion, ensuring shared purpose and values. The discussion underscores communication not only as a managerial tool but as a multidimensional mechanism that enhances resilience, catalyzes collective action, and maximizes social impact.

Authors

Publication Details

Published
2025-01-01
DOI
https://doi.org/10.64357/neya-gjnps-vl-mng-dgt-01
Citations
3
Primary Topic
Religion, Society, and Development
Type
article
Field-Weighted Citation Impact
12.60
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article

Communicating Mission and Values in Faith-Based Organizations: Strategies for Trust, Credibility, and Stakeholder Engagement

Anna Neya Kazanskaia
3 citations
Religion, Society, and Development
12.60
article

Communicating Mission and Values in Faith-Based Organizations: Strategies for Trust, Credibility, and Stakeholder Engagement

Anna Neya Kazanskaia
article en
3 citations

Abstract

This article examines how faith-based organizations communicate their mission and values to build trust, credibility, and long-term stakeholder engagement. In resource-constrained environments, the articulation of organizational identity becomes both a strategic and ethical practice, shaping donor relations, community trust, and institutional legitimacy. Drawing on development studies and nonprofit management scholarship, the article highlights the importance of transparent, inclusive, and culturally adaptive communication in reinforcing organizational alignment and sustaining credibility. Case studies from Southeast Asia and sub-Saharan Africa illustrate how nonprofits integrate local traditions, storytelling, and participatory consultations to strengthen resonance with communities and donors. Beyond external messaging, internal communication emerges as critical for staff and volunteer cohesion, ensuring shared purpose and values. The discussion underscores communication not only as a managerial tool but as a multidimensional mechanism that enhances resilience, catalyzes collective action, and maximizes social impact.

Openalex Percentile: Top 2%
Religion, Society, and Development
12.60
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