Overcoming Challenges in Communicating Mission and Values in Faith-Based Organizations

This article examines the challenges faith-based organizations face in communicating mission and values across resource-constrained and culturally diverse contexts. Barriers such as limited financial and technological resources, linguistic diversity, misinformation, and dispersed stakeholders complicate outreach and threaten credibility. The discussion highlights adaptive strategies that sustain clarity, trust, and mission alignment, including the use of low-cost tools like SMS and community radio, engaging trusted local leaders, simplifying messaging, and building staff and volunteer capacity. Crisis communication emerges as a critical dimension, requiring structured plans, designated roles, clear messages, and transparent updates to preserve trust during emergencies. Case studies from BRAC, Compassion International, World Vision, Islamic Relief Worldwide, and Caritas Internationalis illustrate practical strategies for maintaining legitimacy and stakeholder engagement under pressure. For scholars, the article situates communication resilience within nonprofit governance debates. For practitioners, it offers practical frameworks to overcome barriers and sustain mission-driven communication in adverse contexts.

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Publication Details

Published
2025-01-01
DOI
https://doi.org/10.64357/neya-gjnps-vl-mng-dgt-10
Primary Topic
Religion, Society, and Development
Type
article
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article

Overcoming Challenges in Communicating Mission and Values in Faith-Based Organizations

Anna Neya Kazanskaia
Religion, Society, and Development
article

Overcoming Challenges in Communicating Mission and Values in Faith-Based Organizations

Anna Neya Kazanskaia
article en

Abstract

This article examines the challenges faith-based organizations face in communicating mission and values across resource-constrained and culturally diverse contexts. Barriers such as limited financial and technological resources, linguistic diversity, misinformation, and dispersed stakeholders complicate outreach and threaten credibility. The discussion highlights adaptive strategies that sustain clarity, trust, and mission alignment, including the use of low-cost tools like SMS and community radio, engaging trusted local leaders, simplifying messaging, and building staff and volunteer capacity. Crisis communication emerges as a critical dimension, requiring structured plans, designated roles, clear messages, and transparent updates to preserve trust during emergencies. Case studies from BRAC, Compassion International, World Vision, Islamic Relief Worldwide, and Caritas Internationalis illustrate practical strategies for maintaining legitimacy and stakeholder engagement under pressure. For scholars, the article situates communication resilience within nonprofit governance debates. For practitioners, it offers practical frameworks to overcome barriers and sustain mission-driven communication in adverse contexts.

Openalex Percentile: Top 65%
Religion, Society, and Development
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Overcoming Challenges in Communicating Mission and Values in Faith-Based Organizations — Anna Neya Kazanskaia · (2025) | TGRS Research Map | TGRS