Literature Review: Impact of Brand Image, Product Quality and Pricing on Consumer Buying Decision

Abstract: This study delves into how brand image, product quality, and pricing interact to shape consumer choices, especially within healthcare. The central question explores their combined effect on behavior in a competitive setting. A mixed approach was used consumer surveys for quantitative data and interviews for qualitative insights, ensuring a comprehensive view. Results show brand image greatly boosts trust and loyalty; perceived quality and pricing also heavily sway decisions. It turns out, a robust brand image often justifies a higher price, showing healthcare consumers value reliability and credibility. These findings matter a lot. They underscore the importance of strong branding and quality in healthcare marketing. Healthcare providers and manufacturers, therefore, must strategically balance these elements to boost sales and keep customers happy. Further, the study indicates healthcare organizations should embrace an integrated marketing strategy aligning image, quality, and pricing to build confidence and enable informed consumer decisions. Ultimately, such insights can refine marketing approaches and policies in healthcare, boosting patient engagement and satisfaction, with considerable effects on healthcare delivery and product advancements.

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Publication Details

Journal
Dinasti International Journal of Education Management And Social Science
Published
2025-08-31
DOI
https://doi.org/10.38035/dijemss.v6i6.4926
Citations
1
Primary Topic
Consumer Retail Behavior Studies
Type
article
Field-Weighted Citation Impact
2.07
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article

Literature Review: Impact of Brand Image, Product Quality and Pricing on Consumer Buying Decision

Mochammad Mukti Ali, Nurul Syafrina Hardan
1 citations
Dinasti International Journal of Education Management And Social Science
Consumer Retail Behavior Studies
2.07
article

Literature Review: Impact of Brand Image, Product Quality and Pricing on Consumer Buying Decision

Mochammad Mukti Ali, Nurul Syafrina Hardan
article en
1 citations

Abstract

Abstract: This study delves into how brand image, product quality, and pricing interact to shape consumer choices, especially within healthcare. The central question explores their combined effect on behavior in a competitive setting. A mixed approach was used consumer surveys for quantitative data and interviews for qualitative insights, ensuring a comprehensive view. Results show brand image greatly boosts trust and loyalty; perceived quality and pricing also heavily sway decisions. It turns out, a robust brand image often justifies a higher price, showing healthcare consumers value reliability and credibility. These findings matter a lot. They underscore the importance of strong branding and quality in healthcare marketing. Healthcare providers and manufacturers, therefore, must strategically balance these elements to boost sales and keep customers happy. Further, the study indicates healthcare organizations should embrace an integrated marketing strategy aligning image, quality, and pricing to build confidence and enable informed consumer decisions. Ultimately, such insights can refine marketing approaches and policies in healthcare, boosting patient engagement and satisfaction, with considerable effects on healthcare delivery and product advancements.

Dinasti International Journal of Education Management And Social ScienceVol. 6(6)
University of Indonesia (ID), Universitas Komputer Indonesia (ID), Universitas Indonesia Membangun
Openalex Percentile: Top 10%
Consumer Retail Behavior Studies
2.07
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