IMPACT OF CLOUD ENTERPRISE SYSTEMS ON BUSINESS SECURITY AND BUSINESS CONTINUITY IN SMES IN SRI LANKA: A SYSTEMATIC LITERATURE REVIEW

The adoption of cloud enterprise systems presents a transformative opportunity for small and medium enterprises (SMEs) in Sri Lanka, particularly in enhancing business security and continuity. This research investigates how these systems can effectively address critical challenges faced by SMEs, including cybersecurity threats, regulatory compliance, and infrastructural constraints. Utilizing a mixed-methods approach, the study integrates a systematic literature review with qualitative data from interviews and focus groups, as well as quantitative data from structured surveys. The findings reveal that while cloud technologies provide significant benefits in terms of data security, operational efficiency, and disaster recovery, the adoption process is hindered by unique local challenges. Key barriers identified include inadequate technological infrastructure, limited awareness among stakeholders, and regulatory hurdles that complicate implementation. To tackle these issues, the research proposes a tailored cybersecurity framework designed to offer practical guidelines for SMEs, enhancing their security posture. Moreover, strategic recommendations are presented to assist policymakers and technology providers in creating a supportive environment for cloud adoption. This research contributes to a deeper understanding of the role of cloud enterprise systems in improving business security and continuity for SMEs in Sri Lanka. It offers actionable insights for stakeholders aiming to cultivate a resilient and secure business ecosystem. By addressing the specific needs and challenges of SMEs, the study aims to promote a more robust adoption of cloud technologies, ultimately supporting the growth and sustainability of these enterprises in the evolving digital landscape. Overall, this research underscores the importance of cloud solutions in fostering a secure and efficient operational framework for SMEs in Sri Lanka.