Integrating Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) in Supply Chain Performance Management

Integrating Objectives and Key Results (OKRs) with Key Performance Indicators (KPIs) presents a promising yet underexplored approach for enhancing supply chain performance management. Traditionally, supply chains have used KPIs to measure and monitor operational efficiency through retrospective numerical indicators, such as delivery rates and inventory levels. However, relying only on KPIs may limit strategic agility, as these metrics primarily reflect past performance rather than inform future-oriented strategy. OKRs offer a complementary framework by setting ambitious, forward-looking objectives with measurable key results, often leveraging KPIs to track progress. Despite their synergy, integrating OKRs into KPI-driven environments remains challenging due to cultural resistance, confusion regarding overlapping roles, and the risk of

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Publication Details

Published
2025-06-17
DOI
https://doi.org/10.46254/na10.20250255
Primary Topic
Quality and Supply Management
Type
article
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article

Integrating Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) in Supply Chain Performance Management

Faraz Madanchi, Thomas O’Neal, Hamid Reza Maghroor
Quality and Supply Management
article

Integrating Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) in Supply Chain Performance Management

Faraz Madanchi, Thomas O’Neal, Hamid Reza Maghroor
article en

Abstract

Integrating Objectives and Key Results (OKRs) with Key Performance Indicators (KPIs) presents a promising yet underexplored approach for enhancing supply chain performance management. Traditionally, supply chains have used KPIs to measure and monitor operational efficiency through retrospective numerical indicators, such as delivery rates and inventory levels. However, relying only on KPIs may limit strategic agility, as these metrics primarily reflect past performance rather than inform future-oriented strategy. OKRs offer a complementary framework by setting ambitious, forward-looking objectives with measurable key results, often leveraging KPIs to track progress. Despite their synergy, integrating OKRs into KPI-driven environments remains challenging due to cultural resistance, confusion regarding overlapping roles, and the risk of

Openalex Percentile: Top 57%
Quality and Supply Management
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