Evaluation of Civil Servants’ Performance in the Context of Civil Service Improvement

Abstract. The article examines the issue of performance evaluation civil servants in the context of improving the civil service. It is emphasized that the evaluation of civil servants is an important element in management process which ensures transparency, accountability and compliance the official duties performance with the established standards. At the same time, an effective evaluation system should take into account current challenges and trends, including digitalization, increasing demands on the quality of services, and the need to adapt to changes in society. It is stated that performance appraisal civil servants requires a systematic approach, given that it is an important tool for ensuring the effectiveness their activities. The use systematic approach to evaluation allows taking into account both professional competencies and personal qualities of employees, which contributes to improving the public administration quality. In addition, it is important to introduce transparent and objective evaluation mechanisms, which is a key factor in increasing trust in the civil service system and promotes a culture responsibility among employees. Equally important is the integration modern methods, including, in particular, a competency-based approach, digital tools and 360-degree feedback, which allows for a more accurate and comprehensive assessment the professional performance of employees. It is emphasized that effective assessment helps to identify the strengths and areas for development each employee, which allows for the formation individual plans for professional development and stimulates motivation for quality performance. It is emphasized that the results of the evaluation should be used not only for individual work with employees, but also for strategic personnel policy planning in public authorities in general. Keywords: employee, civil servant, public service, administrative services, performance evaluation, motivation, international experience, performance, management activity.