AI-Driven Happiness: Enhancing Indonesian Workplace Well-Being through Technology

This study examines the impact of Artificial Intelligence (AI) experience and digital communication on workplace happiness in Greater Jakarta, Indonesia, focusing on their role in employee satisfaction and well-being. A quantitative approach was employed, collecting data from 401 employees via online surveys. Structural equation modeling (SEM) analyzed the relationships between AI experience, digital communication, and workplace happiness. The findings reveal that both factors significantly influence workplace happiness, with AI enhancing engagement and job satisfaction, and digital communication improving team collaboration and overall well-being. This research uniquely integrates these elements to explore their combined effect on workplace happiness. The results suggest that organizations should invest in AI tools and enhance digital communication platforms to boost employee happiness and improve organizational outcomes.