IMPLEMENTATION OF THE NATIONAL SERVICE TRAINING PROGRAM IN TAGUIG CITY UNIVERSITY: AN ASSESSMENT TOWARDS AN ACTION PLAN

This study assessed the level of implementation of the National Service Training Program (NSTP) at Taguig City University, focusing on six key areas: Community Immersion, Program Components, Clustering and Cross-enrollment, Management, Monitoring and Evaluation, and Insurance and Protection. The study aimed to determine the program’s implementation level, examine differences in perception among faculty, administrators, and students, and identify prevailing problems that affect program delivery. Employing a descriptive-quantitative research design, data were collected using a validated survey questionnaire administered to a stratified sample of the three stakeholder groups. The results revealed that the overall implementation of the NSTP across all dimensions was perceived as “less implemented.” This assessment was consistent among the majority of respondents, suggesting notable gaps in program delivery, stakeholder coordination, and support services. Furthermore, a statistically significant difference was found among the assessments of the three groups, highlighting perceptual disparities shaped by their specific roles, responsibilities, and levels of engagement within the program. Faculty and administrators largely viewed the program from a structural and compliance-based lens, while students provided insights based on actual participation and experiences. The study also uncovered persistent challenges such as inadequate tools and logistics for community immersion, weak coordination with barangay units, unclear clustering processes, insufficient funding, and low awareness of insurance coverage. These findings reflect systemic and operational concerns that affect the overall effectiveness and responsiveness of the NSTP implementation in the university, underscoring the need for institutional attention to enhance program quality and student civic development. Keywords: National Service Training Program (NSTP), Program Implementation, Community Immersion, Clustering and Cross-enrollment, Program Management and Evaluation