Impact of AI-Generated Tourism Ads on Consumer Intent in Indonesian Market Using PLS-SEM

The integration of artificial intelligence (AI) in digital marketing has revolutionized consumer engagement, particularly through AI-generated advertisements. Despite growing applications, the effectiveness of these ads in influencing consumer behavior remains an area of ongoing exploration. This study investigates how AI-generated tourism advertisements affect the intention of Indonesian consumers to visit China. A quantitative experiment with 118 participants was conducted, using a structured questionnaire for data collection. The analysis applied Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS software to examine the relationships between AI content characteristics and consumer intent. Results indicate that novelty and perceived eeriness of AI-generated advertisements significantly influence consumer travel intentions. Additionally, the synthesis of artificial elements in the ads impacts perceived eeriness, which indirectly affects travel intent. These findings suggest that while AI-generated advertisements can enhance novelty, addressing perceptions of eeriness is crucial for optimizing consumer engagement. This research contributes to the understanding of AI-driven digital marketing and provides valuable insights for tourism marketers aiming to improve the effectiveness of AI-based campaigns, while also supporting the Uncanny Valley theory in marketing applications.

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Publication Details

Published
2025-08-15
DOI
https://doi.org/10.1109/iccit65724.2025.11167619
Primary Topic
Digital Marketing and Social Media
Type
article
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article

Impact of AI-Generated Tourism Ads on Consumer Intent in Indonesian Market Using PLS-SEM

Bi Geng, Yudhiet Fajar Dewantara, Ratlan Pardede, Guan Nan et al.
Digital Marketing and Social Media
article

Impact of AI-Generated Tourism Ads on Consumer Intent in Indonesian Market Using PLS-SEM

Bi Geng, Yudhiet Fajar Dewantara, Ratlan Pardede, Guan Nan, Michael S. Christian, Frendy Irlandra
article en

Abstract

The integration of artificial intelligence (AI) in digital marketing has revolutionized consumer engagement, particularly through AI-generated advertisements. Despite growing applications, the effectiveness of these ads in influencing consumer behavior remains an area of ongoing exploration. This study investigates how AI-generated tourism advertisements affect the intention of Indonesian consumers to visit China. A quantitative experiment with 118 participants was conducted, using a structured questionnaire for data collection. The analysis applied Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS software to examine the relationships between AI content characteristics and consumer intent. Results indicate that novelty and perceived eeriness of AI-generated advertisements significantly influence consumer travel intentions. Additionally, the synthesis of artificial elements in the ads impacts perceived eeriness, which indirectly affects travel intent. These findings suggest that while AI-generated advertisements can enhance novelty, addressing perceptions of eeriness is crucial for optimizing consumer engagement. This research contributes to the understanding of AI-driven digital marketing and provides valuable insights for tourism marketers aiming to improve the effectiveness of AI-based campaigns, while also supporting the Uncanny Valley theory in marketing applications.

Huazhong Agricultural University (CN), University of Bunda Mulia (ID)
Openalex Percentile: Top 65%
Digital Marketing and Social Media
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