‘High-Stakes’ Security: Current and Emerging Trends in Casino Gaming Cybersecurity

Alongside the digital evolution of the casino gaming industry, cybercrimes have emerged as a prominent threat to gaming businesses across the entire world. With the growing frequency of high-profile cyberattacks against major casino resorts and casino operators, the gaming industry has responded by implementing innovative cybersecurity strategies and resources to prevent and mitigate potential future assaults. This paper aims to examine cyber events in the gaming industry, how the industry has responded by enhancing its security posture, and what experts in the industry prioritize as security topics for future research. To accomplish this, a literature review was first performed to establish a foundation of literature on cybersecurity in the hospitality industry. Following this, secondary data analysis was conducted to identify gaming companies that have previously fallen victim to cybercrimes, the manner of intrusion, and the common security exploits used. Interviews with gaming industry experts were then conducted to determine which cybersecurity topics were perceived as especially salient to the current and future developments to gaming cybersecurity technologies and processes.