The study on customer satisfaction construct and its association with customer demographics: uni-dimensional perspective

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

Authors

Publication Details

Journal
International Journal of Business Performance Management
Published
2025-09-23
DOI
https://doi.org/10.1504/ijbpm.2028.10073648
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

The study on customer satisfaction construct and its association with customer demographics: uni-dimensional perspective

Uday Bhale
International Journal of Business Performance Management
Customer Service Quality and Loyalty
article

The study on customer satisfaction construct and its association with customer demographics: uni-dimensional perspective

Uday Bhale
article en

Abstract

Inderscience is a global company, a dynamic leading independent journal publisher disseminates the latest research across the broad fields of science, engineering and technology; management, public and business administration; environment, ecological economics and sustainable development; computing, ICT and internet/web services, and related areas.

International Journal of Business Performance ManagementVol. 1(1)
Openalex Percentile: Top 70%
Customer Service Quality and Loyalty
DOISourceOpenAlex
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The study on customer satisfaction construct and its association with customer demographics: uni-dimensional perspective — Uday Bhale · International Journal of Business Performance Management (2025) | TGRS Research Map | TGRS