Trainings, Feedback, and Automated Workflow on the Employees’ Effectiveness of Quality Assurance Services

In the contemporary educational landscape, the quality of assurance (QA) services played an essential role in ensuring that academic institutions met the expectations of both students and stakeholders. Effective QA processes were fundamental for enhancing institutional standards and delivering high-quality education. However, disparities in QA practices across regions highlighted the challenges faced by institutions with varying levels of access to training, feedback, and automated workflows. These differences ultimately impacted the effectiveness of QA services and underscored the need for targeted improvements, particularly in under-resourced areas. Understanding how these factors influenced QA provided valuable insights into enhancing institutional practices and supporting educational progress.

Authors

Publication Details

Journal
International Journal of Research and Innovation in Social Science
Published
2025-09-23
DOI
https://doi.org/10.47772/ijriss.2025.903sedu0492
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
0.00
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article

Trainings, Feedback, and Automated Workflow on the Employees’ Effectiveness of Quality Assurance Services

Julie Ann Palaca, Cristine Antiga Gero, Nenita Itaas-Prado
International Journal of Research and Innovation in Social Science
Big Data and Business Intelligence
article

Trainings, Feedback, and Automated Workflow on the Employees’ Effectiveness of Quality Assurance Services

Julie Ann Palaca, Cristine Antiga Gero, Nenita Itaas-Prado
article en

Abstract

In the contemporary educational landscape, the quality of assurance (QA) services played an essential role in ensuring that academic institutions met the expectations of both students and stakeholders. Effective QA processes were fundamental for enhancing institutional standards and delivering high-quality education. However, disparities in QA practices across regions highlighted the challenges faced by institutions with varying levels of access to training, feedback, and automated workflows. These differences ultimately impacted the effectiveness of QA services and underscored the need for targeted improvements, particularly in under-resourced areas. Understanding how these factors influenced QA provided valuable insights into enhancing institutional practices and supporting educational progress.

International Journal of Research and Innovation in Social Science
Openalex Percentile: Top 58%
Big Data and Business Intelligence
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