THE EFFECT OF SERVICE QUALITY, DESTINATION IMAGE, AND MEMORABLE EXPERINCE ON REVISIT ITENTION OF CAMPX JATILUHUR

This study aims to determine the effect of service quality, destination image, and memorable experience on the intention to revisit the CampX Jatiluhur tour. The population of this study were all visitors to Campx Jatiluhur, while the technique used in sampling was purposive sampling with a sample of 100 respondents. This analysis process uses the SEM method and will be processed with SmartPLS 4 software with 2 elements of the PLS path model, namely inner model analysis and outer model analysis. Based on the results of the study, it can be concluded that Service Quality has a positive and significant effect on the intention to revisit CampX Jatiluhur tourism, Destination Image has a positive and significant effect on the intention to revisit CampX Jatiluhur tourism, and Memorable Experience has a positive and significant effect on the intention to revisit CampX Jatiluhur tourism.

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Publication Details

Journal
International Journal of Economics Business and Accounting Research (IJEBAR)
Published
2025-03-13
DOI
https://doi.org/10.29040/ijebar.v9i1.16396
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

THE EFFECT OF SERVICE QUALITY, DESTINATION IMAGE, AND MEMORABLE EXPERINCE ON REVISIT ITENTION OF CAMPX JATILUHUR

Rodhiah Rodhiah, Yolanda Monica
International Journal of Economics Business and Accounting Research (IJEBAR)
Customer Service Quality and Loyalty
article

THE EFFECT OF SERVICE QUALITY, DESTINATION IMAGE, AND MEMORABLE EXPERINCE ON REVISIT ITENTION OF CAMPX JATILUHUR

Rodhiah Rodhiah, Yolanda Monica
article en

Abstract

This study aims to determine the effect of service quality, destination image, and memorable experience on the intention to revisit the CampX Jatiluhur tour. The population of this study were all visitors to Campx Jatiluhur, while the technique used in sampling was purposive sampling with a sample of 100 respondents. This analysis process uses the SEM method and will be processed with SmartPLS 4 software with 2 elements of the PLS path model, namely inner model analysis and outer model analysis. Based on the results of the study, it can be concluded that Service Quality has a positive and significant effect on the intention to revisit CampX Jatiluhur tourism, Destination Image has a positive and significant effect on the intention to revisit CampX Jatiluhur tourism, and Memorable Experience has a positive and significant effect on the intention to revisit CampX Jatiluhur tourism.

International Journal of Economics Business and Accounting Research (IJEBAR)Vol. 9(1)
Tarumanagara University (ID)
Openalex Percentile: Top 70%
Customer Service Quality and Loyalty
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