Developing Critical Success Factors (CSF) for Integrating Building Information Models (BIM) into Facility Management Systems (FMS)

Current practices in the construction industry could negatively affect the long lifecycle of building management due to the lack of information and stakeholder management. The purpose of this paper is to identify the critical success factors (CSFs) of integrating BIM models into facility management systems (FMS). This paper conducted a series of semi-structured interviews with industry experts in the FM sector. It used a structured questionnaire to identify the hierarchy arrangement of the identified CSFs using statistical analogies. The findings demonstrated a robust consistency with significant correlation, alongside a strong correlation established using Spearman’s rank correlation coefficient and strong agreement using Kendall coefficient. Additionally, the Relative Importance Index (RII) was employed to prioritize factors according to the professionals’ assessments, yielding the subsequent impact ranking: (1) define the OIR, AIR, and FM information requirements; (2) acquire correct files, data, and formats; and (3) update of information requirements during the defect liability period (DLP). These findings would help in assisting the management of information during FM operations by establishing clear guidelines to be added into the EIR in the early project initiation stages for a successful integration of BIM-FMS for more efficient life cycle management, operation, and maintenance by the FM.