Teaching Paper: Key Concepts in Digital and Volunteer Management – A Glossary for Practice and Learning
This teaching paper presents a structured glossary of essential terms for professionals, volunteers, and students in the non-profit sector. Covering concepts from strategic planning and cultural competence to AI, blockchain, and volunteer management systems, it establishes a shared vocabulary for practice and learning. A case study illustrates how an international youth-focused organization applied terms such as SMART Goals, Balanced Scorecard, and Impact Evaluation to scale operations successfully.
Authors
- Anna Neya Kazanskaia (ORCID: https://orcid.org/0009-0009-5669-1676)
Publication Details
- Published
- 2025-01-01
- DOI
- https://doi.org/10.64357/neya-gjnps-gdtvm-tp
- Citations
- 2
- Primary Topic
- Knowledge Management and Sharing
- Type
- article
- Field-Weighted Citation Impact
- 7.73