Human-Delivered Conversation Versus AI Chatbot Conversation in Increasing Heart Attack Knowledge in Women in the United States: Quasi-Experimental Studies
The study's findings provide new insights into the fully automated AI HeartBot, compared to the human-driven text message conversations, and suggest that it has potential in improving women's knowledge and awareness of heart attack symptoms and appropriate response behaviors. Nevertheless, the current evidence remains preliminary. A randomized controlled trial is warranted to validate this study's findings.
Authors
- Lauren Rountree (ORCID: https://orcid.org/0000-0002-7852-7932)
- Yoshimi Fukuoka (ORCID: https://orcid.org/0000-0002-2245-9264)
- Thomas J. Hoffmann (ORCID: https://orcid.org/0000-0001-6893-4449)
- Kenji Sagae (ORCID: https://orcid.org/0000-0003-3371-0618)
- Diane Dagyong Kim (ORCID: https://orcid.org/0009-0003-7174-9684)
- Holli A. DeVon (ORCID: https://orcid.org/0000-0002-4526-9631)
- Jingwen Zhang (ORCID: https://orcid.org/0000-0003-1733-6857)
Institutions
- University of California, Los Angeles (US)
- University of California, San Francisco (US)
- Massachusetts General Hospital (US)
- University of California, Davis (US)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2025-09-22
- DOI
- https://doi.org/10.2196/73184
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 0.00